Velofix Calgary aims to give our customers a convenient, premium service that saves our customers time and lets them get back to what they really love - RIDING. We do this by offering a full-service bike shop experience right at our client’s home or office.
We are looking for an ambitious, driven and professional territory manager to join our team in Calgary. Our ideal candidate is someone who has a desire to be part of a growing business that is shaking up the bike industry, is comfortable doing maintenance and repairs on all types of bikes, and has experience successfully managing a growing business.
You will be given autonomy and responsibility within a supported environment where you will be encouraged to develop and grow your career. You will be given an above average salary, yearly profit sharing, and tips. Equity in the business may be available to the right candidate.
Ensure all-around excellent customer experience.
Proficiently execute assembly, repairs, and maintenance for all types of bicycles.
Monitor and maintain an inventory of parts and accessories, submit and receive parts orders via online interface.
Maintain an organized and efficient work environment.
Communicate with franchise owners / franchise support manager on programs and new offerings to customers.
Expand fleet / commercial services to local businesses to drive business in the off-season.
Manage additional staff during the summer months.
Winterbourne/Barnett's/UBI or similar certification, or equivalent work experience
Other certifications (STU, S-TEC, Specialized, Trek, etc.) very much desired
Two or more years experience managing a bike shop or similar retail outlet.
Strong knowledge of Canadian bicycle supplier networks including HLC, Live2Play, Highway2, etc.
Must have a clean driving record with five years of current driving history, and be comfortable operating a large vehicle in an urban environment.
Excellent customer service and communication skills.
Enthusiastic and able to work directly with customers.
Independent worker, able to manage time to meet scheduled appointments.
Attention to detail and maintains high personal standards.
Working for us is not like any bike shop you have been in. Velofix mechanics have the unique opportunity to deal with customers throughout the entire work order process. You will be the face of the business and have the opportunity to work all over the city as part of one of the fastest-growing elements of the bike industry.
Above all, the ideal candidate is passionate about cycling, with an inclusionary view of the bike industry. We are looking for individuals who pay the same attention to any bike, whether it’s for a top-level professional athlete or someone who just loves to go out for a casual ride.
Thank you to all candidates; only those selected for interviews will be contacted by the local velofix Franchise Owner.